Terms & Conditions
Rules, facility access, billing agreements, and communications for Empire Gym.
Effective Date: October 5, 2026
1. Acceptance of Terms
Welcome to Empire Gym (“Empire Gym,” “we,” “our,” or “us”). By accessing or using our website at https://joinempiregym.com, enrolling in a gym membership, purchasing day passes, booking appointments, or entering our facility located at 614 Towne Park Loop, Rincon, GA 31326, you agree to be legally bound by these Terms and Conditions (“Terms”) and our Privacy Policy. If you do not agree to these Terms, do not access our site or use our facility.
2. 24/7 Facility Access & Member Security
Empire Gym provides 24/7/365 electronic access to active members in good standing. To ensure the safety of all members and staff, you agree to comply with the following access security protocols:
- Individual Access Only: Your key fob, card, or digital access credential is non-transferable and strictly assigned to you. You may not share, lend, or duplicate your credential.
- Zero Tailgating Policy: You may not allow any non-member, guest, or unverified individual to enter the facility behind you (“tailgating”). Every person entering must scan their own valid credential.
- Guest Policy: Guests are welcome during staffed hours only and must register with front-desk staff, sign a Liability Waiver, and pay applicable guest pass fees before entering.
- Video Surveillance: For member safety and crime prevention, our facility is monitored 24 hours a day by video surveillance cameras throughout all workout and common areas.
- Violations: Lending your access credentials or bringing unauthorized guests into the facility outside staffed hours is a security violation subject to an immediate guest penalty fee, access revocation, or permanent membership termination without refund.
3. Membership Plans & Recurring Billing
Empire Gym offers recurring memberships (including Basic, Basic+, Total Wellness, and Kids memberships) administered through our membership management provider. By enrolling, you agree to the following billing terms:
- Automatic Recurring Dues: Membership dues are automatically billed in advance on a recurring monthly cycle using the payment method on file (credit/debit card or electronic bank draft).
- Payment Authorization: You authorize Empire Gym and our billing processor to initiate recurring charges for your monthly membership dues, applicable taxes, and any agreed-upon service fees.
- Account Information: You are responsible for keeping your contact and payment details current. If a scheduled payment is declined, late fees or administrative processing fees may be assessed, and facility access may be temporarily suspended until the account balance is satisfied.
- Enrollment & Maintenance Fees: Applicable enrollment fees or annual facility maintenance fees disclosed at sign-up are non-refundable.
4. Cancellation, Freeze & Refund Policy
Membership agreements may be canceled or frozen in accordance with the terms of your specific membership contract:
- Cancellation Notice: Cancellations require written notice submitted in person or sent via email to support@joinempiregym.com prior to your next scheduled billing date, as specified in your membership agreement.
- No Retroactive Refunds: Dues already drafted for an active billing cycle are non-refundable. We do not provide prorated or retroactive refunds for unused days.
- Military Freeze: Active-duty military personnel facing deployment, temporary duty, or official relocation orders may freeze their membership without penalty by presenting official military orders.
- Medical Freeze: Medical freezes are available with written documentation from a licensed healthcare provider detailing the medical necessity.
5. Facility Rules & Member Etiquette
Empire Gym takes pride in maintaining a clean, welcoming, and high-performance training environment. Members and guests agree to adhere to all facility standards:
- Equipment Etiquette: Rerack all weights, dumbbells, kettlebells, and plates in their designated racks after use. Wipe down benches, mats, and equipment with disinfectant wipes after each set.
- Attire: Appropriate athletic footwear (closed-toe athletic shoes) and athletic clothing are required at all times. Training barefoot or in open-toed footwear is prohibited outside designated mat areas.
- Chalk Use: Chalk is permitted in designated strength and powerlifting zones. Please clean up excess chalk after your lifts.
- Conduct: Harassment, discriminatory language, threatening conduct, unsafe equipment use, or disruptive behavior will not be tolerated and constitutes grounds for immediate removal and membership cancellation without refund.
6. Youth & Minor Policy
Safety is paramount for young athletes and children:
- Ages 10 and Under: Not permitted on the general fitness floor during unstaffed hours.
- Youth Memberships (Ages 10+): Youth may hold a Kids membership and train when accompanied by an active parent or legal guardian who has signed the agreement and remains on-site.
- FitKids Program (Ages 6–15): FitKids class participants must be registered by a parent or legal guardian. A signed Liability Waiver is required prior to participation.
7. Class Bookings & Personal Training
Group fitness class reservations and personal training sessions are subject to coach availability and schedule guidelines:
- Class Capacities: Certain classes maintain participant limits to ensure coaching quality and safety. Please reserve in advance where required.
- Personal Training Cancellations: Personal training appointments require a minimum of 24 hours advance cancellation notice. Sessions canceled with less than 24 hours notice or unattended sessions are charged in full.
8. Assumption of Risk & Limitation of Liability
Participation in physical fitness, strength training, cardiovascular exercise, and functional athletic movements involves inherent risks of physical injury, illness, or property damage.
- Assumption of Risk: You voluntarily assume full responsibility for any and all risks, injuries, or damages, known or unknown, that you might incur as a result of using our facility, equipment, classes, or programs.
- Liability Waiver Required: Every member and guest must sign our binding Liability Waiver before participating in workouts or facility activities.
- Personal Belongings: Empire Gym is not responsible for lost, stolen, or damaged personal property on the premises, including items left in lockers, cubbies, or parked vehicles.
- Limitation: To the fullest extent permitted by law, Empire Gym, its owners, coaches, staff, and contractors shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the facility or website.
9. SMS & Mobile Communications (A2P 10DLC & TCPA)
Empire Gym uses SMS text messaging to deliver high-touch service, booking updates, and fitness reminders. By submitting your mobile phone number on our website forms (such as the No Sweat Blueprint booking form, free tools, or web chat widget) or in person, you agree to the following terms:
- Types of Messages: Messages may include appointment confirmations, consultation reminders, schedule updates, account notifications, and occasional special promotional announcements.
- Opt-In Consent: By providing your mobile number and submitting an inquiry or booking form, you expressly consent to receive informational and promotional SMS messages from Empire Gym. Consent is not a condition of purchase or membership.
- How to Opt Out (STOP): You can cancel the SMS service at any time. Simply reply STOP to any text message received from us. After sending STOP, you will receive one final message confirming your unsubscribe status, and no further SMS messages will be sent to your number unless you opt back in.
- Customer Support (HELP): If you need assistance with our text messaging service, reply HELP to any message, or reach our team directly at (912) 433-2337 or support@joinempiregym.com.
- Rates & Frequency: Message and data rates may apply depending on your mobile carrier plan. Message frequency varies based on your appointment scheduling and interaction with our team.
- Carrier Disclaimer: Mobile carriers are not liable for delayed or undelivered messages.
10. Website Intellectual Property & License
All content on https://joinempiregym.com—including text, images, logos, graphics, brand design elements, and software code—is the property of Empire Gym or its licensors and is protected by copyright, trademark, and intellectual property laws. You may view and print pages for personal, non-commercial use only. You may not reproduce, redistribute, modify, or scrape website content without our express written permission.
11. Governing Law & Jurisdiction
These Terms and any dispute arising out of or related to your membership, your use of our facility, or our website shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to conflict of laws principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Effingham County, Georgia.
12. Contact Information
If you have questions regarding these Terms & Conditions or wish to submit an official notice, please contact us:
Empire Gym
614 Towne Park Loop
Rincon, GA 31326
Phone: (912) 433-2337
Email: support@joinempiregym.com